What is the care and maintenance of Native Trails copper products?
All Finishes: Copper is amazingly easy to maintain. Caring for our finishes is particularly simple since they do not show fingerprints as stainless steel or polished copper does. For basic cleaning, use mild soap and warm water. Keep your copper product clean and dry by wiping it down daily with a soft cloth. Harsh abrasives or copper cleaners should never be used on our products as they may affect the finish. For extra protection, a product such as Flitz Faucet Wax may be applied.
The following is information specific to each finish:
Natural, Antique, and Tempered Finishes: Copper is a living metal and the heat-based patinas of our Natural, Antique, and Tempered finishes will all naturally continue to patina over time, meaning they will become a richer, darker color (new penny vs. old penny). Our copper products are not lacquered or sealed; they will react to their environment as they develop character. Acidic substances such as lemons, ketchup or red wine may alter the copper finish after prolonged contact. Not to worry, in a short time (usually just days) it will naturally re-patina itself! Copper’s beauty is ever changing and no two pieces are ever alike.
Brushed Nickel Finish: Our Brushed Nickel finish is achieved by plating nickel over copper, followed by careful hand brushing. It is a very easy finish to maintain. Acidic substances left on the nickel finish for extended periods of time may leave a slight dark mark, but this is easily removed with any brand of chrome polish, which can be found at hardware or automotive supply stores.
Is it true that copper is naturally antibacterial?
Yes, copper effectively fights the growth of many micro-organisms and bacteria such as E-coli. After testing different materials to be used for medical applications, the Environmental Protection Agency (EPA) concluded that uncoated copper kills more than 99.9% of disease causing bacteria within two hours of contact. In comparison, no reduction of bacteria levels was observed over a six hour period on either stainless steel or plastic surfaces.
How quickly will I receive my order?
Native Trails is proud to have one of the shortest lead times in the industry. We will typically ship within 48 hours of receiving your order. In the rare instance that an item is backordered, we will notify you immediately.
Does Native Trails supply templates for the basins?
Because of the inherent variation in dimensions of our handcrafted products, we do not supply templates. We highly recommend waiting to receive your actual bowl before making any cuts in the counter top. However, we do have spec sheets available on our website, www.nativetrails.net.
Do you provide sink clips for undermounting the bowls?
We do not provide sink clips because we cannot anticipate the counter material that will be used. Mounting clips can be provided by any professional installer.
Does Native Trails take custom orders?
Yes, we are experts at customizing our copper products! Whether your customer’s vision requires a custom kitchen sink, a relocated drain opening, or a larger lavatory countertop, we can make it a reality. We also can craft custom sizes of our Americana bath vanities. Just contact our Customer Service Department for a price quote and estimated lead time.
What ventilation system is used in Native Trails Range Hoods?
Native Trails range hoods come with an extremely high quality, professional grade 600 or 1200 CFM ventilation system with a safe and highly efficient baffle filtration system and a variable speed motor control, giving infinite settings for your ventilation needs. Halogen lighting with dimmer controls is also provided, allowing exceptional visibility and efficiency.
What is IAPMO and why should I care if a product is IAPMO Listed?
IAPMO (International Association of Plumbing and Mechanical Officials) is an agency that evaluates plumbing and mechanical products according to nationally recognized standards and to the requirements of the Uniform Plumbing Code™ (UPC™) as well as to the Canadian Uniform Plumbing Code™ (cUPC™). Commercial projects normally require this and it is also required in many regions for residential construction. Most Native Trails sinks and bathtubs are IAPMO Listed and UPC/cUPC certified, facilitating their use in all types of projects. Our products and facilities are regularly inspected by IAPMO to ensure compliance.
What is FSC and why does Native Trails use FSC wood?
The Forest Stewardship Council (FSC) is an independent, nonprofit organization established to promote and certify responsible management of the world’s forests. Forests must be managed to meet social, economic, ecological, cultural and spiritual needs of present and future generations. Native Trails uses FSC wood in our bath vanities to ensure their low impact on the earth. Just contact our Customer Service Department for a price quote and estimated lead time.